Website Returns & Refunds Policy

Last Updated: March 6, 2026

At The Dock Panther, we want you to love your purchase. If something isn’t quite right, we’re happy to help. Please review the policy below for information regarding returns, exchanges, and damaged items.

Damages and Issues

Please inspect your order upon receiving it.

If your item arrives damaged, defective, or incorrect, please contact us within 3 days of delivery so we can evaluate the issue and make it right.

When contacting us about a damaged item, please include:

• Your order number
• A description of the issue
• Photos of the item and packaging

We will review the situation and work with you on a replacement, exchange, or refund if applicable.

Return Eligibility

To be eligible for a return:

• Items must be unworn and unused
• Items must have original tags attached
• Items must be in original condition
• Return requests must be made within 14 days of delivery

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Exceptions / Non-Returnable Items

Certain items cannot be returned. These may include:

• Final sale items
• Gift cards
• Personalized or custom items
• Items showing signs of wear or use
• Items returned without original tags

If you have questions about a specific item before purchasing, please feel free to contact us.

Exchanges

If you would like to exchange an item for a different size or product, please contact us first to confirm availability.

Once we receive and inspect the returned item, we will ship the replacement item if available.

Refunds

Once we receive and inspect your return, we will notify you regarding the status of your refund.

If approved, your refund will be issued to the original payment method. Please note that it may take several business days for your bank or credit card provider to process the refund.

In some cases, we may offer store credit instead of a refund depending on the return circumstances.

Contact Information

If you have any questions about returns, exchanges, or refunds, please contact us:

The Dock Panther
Nisswa, Minnesota
United States

Email: thedockpanther@gmail.com