Shipping, Returns & Payment Policy

Last Updated: March 6, 2026

Thank you for shopping with The Dock Panther. The following policy outlines our shipping options, payment methods, and return procedures to ensure a smooth shopping experience.

Flat Rate Shipping

We offer $5.99 flat rate shipping on all orders shipped within the United States.

Orders are typically processed within 1–3 business days, and standard delivery times range from 3–7 business daysdepending on your location.

Once your order ships, you will receive a shipping confirmation email with tracking information.

Please note that delivery times may vary depending on the shipping carrier and destination.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.

Orders placed on weekends or holidays will be processed on the next business day.

During busy shopping periods or promotions, processing times may be slightly longer.

Shipping Options

We currently ship orders within the United States.

Shipping carriers may include:

• USPS
• UPS
• Other national carriers depending on the destination

Estimated delivery times typically range from 3–7 business days after processing.

Shipping Zones

At this time, we primarily ship within the United States.

If you are interested in international shipping, please contact us before placing your order to confirm availability and shipping rates.

Lost or Delayed Packages

Once a package has been shipped and accepted by the carrier, The Dock Panther is not responsible for delays caused by the shipping carrier.

If your package appears lost or delayed, please contact us and we will assist in filing a claim with the carrier when possible.

Damaged Items

If your order arrives damaged, please contact us within 3 days of delivery.

Please include:

• Your order number
• Photos of the damaged item
• Photos of the packaging

We will work with you to resolve the issue as quickly as possible.

Returns & Exchanges

If you are not satisfied with your purchase, we may accept returns or exchanges under the following conditions:

• Items must be unworn, unused, and in original condition
• All original tags must still be attached
• Returns must be requested within 14 days of delivery

Items typically not eligible for return include:

• Final sale items
• Gift cards
• Personalized or custom items
• Worn or damaged merchandise

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Once the returned item is received and inspected, we will process the appropriate refund, exchange, or store credit.

Payment Options

We accept several forms of payment through our secure checkout, including:

• Major credit cards
• Debit cards
• Digital payment methods supported by our checkout provider

All payments must be completed at the time of purchase.

Your payment information is processed securely through our payment provider and is not stored by The Dock Panther.

Payment Requirements

Orders will not be processed or shipped until payment has been successfully completed.

If payment authorization fails, the order may be canceled.

Contact Information

If you have any questions regarding shipping, returns, or payments, please contact us:

The Dock Panther
Nisswa, Minnesota
United States

Email: thedockpanther@gmail.com